Client Testimonials

Here are a few of the very kind letters we have received from our customers.

"NorthWest Insurance Agency is fast and responsive. They always go out of their way to provide excellent customer service. We’ve been with them for years and wouldn’t think of changing to another agency — when you’ve got the best, why even consider the rest?"
Kathleen Dreessen, Executive Director
Napa Valley Community Housing

"I knew nothing about how to get health benefits started for my company. NorthWest Insurance Agency made the complicated process easy to understand and addressed all my questions along the way. My agent and his office staff are competent, knowledgeable, and trustworthy. I am very satisfied with the affordable benefit policies we are able to provide to our employees through NorthWest Insurance Agency." - Maria, Co-Owner; Multiplicity Therapeutic Services, Inc.

"Thank you for your quick response. This is the kind of service one expects yet rarely sees anymore." - Wes Brain

"I've never shopped for health insurance before, but NorthWest made it easy. They asked a few questions and found the right plan for me--it was that easy!" - April Duenas

"The people at NorthWest handle all of my insurance needs better than any other company I have ever been with." - Chris Linton; CNA Training Center

"Your service is great and I did this without my parent's help." - Mike Klonowski

"Doing business with NorthWest is a pleasure. The whole staff is knowledgeable and courteous."
Rebecca Smith, Owner
Micromat

"We have been a customer of NorthWest Insurance for 15+ years. You can count on them for any question or concerns you have with your insurance as they are behind you all the way. We have had many offers from other agencies and companies, but we tell them we are not interested as we could not get a better agency to handle our insurance needs. Thank you NorthWest Insurance for your services." - Roberta Watkins, Office Manager; Gregg Simpson Trucking

"Fortunately for our family winery, we have not had to call on Northwest Insurance Agency too often over the last 30 plus years. When we have had an event which required their services, they have, each time, provided us with better service than weexpected. They are a valued insurance provider."
Jim Bundschu
Gundlach Bundschu Winery

"We recently transferred our business insurance to Northwest Insurance. They took care of everything extremely quickly, helped me to resolve a problem I'd been having, and even found some ideas I hadn't thought of. I am glad to have found them."
Matt Fannin, Owner
Fannin & Associates (Ameriprise Financial)

"Just a short note to let you know how much we appreciate the manner in which you and your staff handled our recent acquisition of auto insurance with Travelers... very professional and informative."  - Harold & Carol O'Leary of Oregon

“Always Excellent Service!”
Patti Kraft
Chimney Kraft